Error: The printer cannot be installed...(due to damaged driver).
Error:
This printer cannot be installed now because its driver <driver name> could not be loaded. The driver or the INF file may be damaged. Restart Windows and then try again.
Cause:
The printer driver file specified in the error message is damaged.
Solution:
Rename the existing printer driver, then reinstall the printer driver.
1) Rename the printer driver:
a) Note the name of the printer driver file.
b) Click the 'Start' button to display the 'Start' menu.
c) Select 'Find' and select 'Files or Folders...'. (The 'Find: All Files' window appears.)
d) Select the root directory in which to search.
EXAMPLE: C:
e) Type the printer driver name in the 'Named' box.
f) Select the 'Include Sub-folders' check box.
g) Click 'Find Now'.
h) Right-click the printer driver file in the find results window to display the pop-up menu.
i) Select 'Rename'.
j) Type a new name. (The current name is automatically deleted.)
k) Press ENTER to accept the new name.
l) Select the 'File' menu and select 'Close' to exit the 'Find: All Files' window.
2) Reinstall the printer driver:
a) Click the 'Start' button to display the 'Start' menu.
b) Select 'Settings' and select 'Printers'. (The 'Printers' window appears.)
'Printers' in 'Settings' menu
c) Double-click the 'Add Printer' icon. (The 'Add Printer Wizard' appears.)
'Add Printer' icon
d) Click 'Next'.
e) Do one of the following to select the appropriate printer:
1] To install a local printer:
a] Select the 'Local Printer' radio button if the printer is attached directly to the computer.
b] Click 'Next'.
Network printer wizard
2] To install a network printer:
a] Select the 'Network Printer' radio button if the printer is attached to another computer or network.
b] Type the network path in the 'Network path or queue name'. (The path must include the network drive letter.)
c] Specify whether to print from MS-DOS-based programs.
d] Click 'Next'.
f) Do one of the following:
1] Select from available printers:
a] Select a manufacturer from the 'Manufacturers' list box.
b] Select a printer model from the 'Printers' list box.
2] Use the manufacturer's disk:
a] Click 'Have Disk...'. (The 'Install From Disk' dialog box appears.)
b] Type the path to the disk.
c] Click 'OK'.
Selecting a printer
g) Click 'Next'.
h) Select the printer port and click 'Next'.
Selecting printer port
i) (Optional) Type a name for the printer.
j) Select 'Yes' or 'No' the make this printer the default printer for Windows.
Name and default option
k) Click 'Next'.
l) Select 'Yes' or 'No' to print a test page.
m) Click 'Finish'. (The 'Insert Disk' dialog box appears.)
n) Insert the appropriate diskette or CD-ROM and click 'OK'.
o) Select the 'File' menu and select 'Close' to exit the 'Printers' window.
